An online sick note allows employees to obtain a doctor’s note from the comfort of their home, eliminating the need for an in-person GP visit. This can be especially useful for those with minor illnesses, mobility issues, or difficulty accessing a GP appointment. In this guide, we will explain how to obtain an online sick note, the process involved, and what to consider when requesting one.

What is an Online Sick Note?

An online sick note is a doctor’s note that is obtained digitally instead of through an in-person consultation. It serves as official medical evidence that an individual is unfit for work and may also provide recommendations for a phased return to work or workplace adjustments. The NHS and private healthcare providers both offer online sick notes in the UK.

When Do You Need an Online Sick Note?

A sick note is only required if you are off work for more than seven consecutive days, including weekends and bank holidays. For shorter periods, you can self-certify by informing your employer without the need for a doctor’s note. If you need to remain off work beyond seven days, an online sick note can provide the necessary documentation without requiring an in-person GP appointment.

How to Obtain an Online Sick Note

1. Request a Sick Note from Your GP Online

Most GP surgeries now offer online consultations, making it easier to request a doctor’s note remotely. You can do this by:

• Visiting your GP surgery’s website
• Using NHS-approved platforms such as eConsult or Patient Access
• Calling your GP practice to check their online sick note process

Once your request is reviewed, the GP may issue a digital sick note, which you can download or receive via email.

2. Use an NHS Online Service

The NHS 111 online service provides guidance on whether you need a doctor’s note and can direct you to appropriate NHS services. Some NHS trusts also offer remote GP consultations that can issue sick notes online.

3. Get a Sick Note from a Private Online Doctor

If you need a sick note urgently or your GP is unavailable, private online doctors can issue one for a fee. These services typically offer:

• Same-day appointments via video or phone
• Quick issuance of online sick notes
• Options to receive a digital or printed copy

Popular private online healthcare providers in the UK include Babylon Health, Push Doctor, and Medicspot.

What Information is Included in an Online Sick Note?

An online sick note typically includes:

• Your name and date of birth
• The date the doctor’s note was issued
• Confirmation that you are unfit for work
• The expected duration of your absence
• Any recommendations for a phased return to work or adjustments
• The GP or healthcare provider’s details and signature

How Long is an Online Sick Note Valid?

A sick note will state how long you should remain off work. This may be:

• A fixed period (e.g., two weeks)
• Open-ended, requiring a follow-up consultation
• Conditional, suggesting workplace adjustments to aid recovery

Can You Get an Online Sick Note Retrospectively?

Yes, a GP or online doctor can issue a sick note retrospectively if you were too ill to request one at the time. However, they may require additional details or supporting evidence.

What If Your Online Sick Note Request is Denied?

A doctor may refuse to issue an online sick note if they believe you are fit for work. If this happens, you can:

• Request a second opinion from another GP or an online doctor
• Discuss alternative work adjustments with your employer
• Provide additional medical evidence if available

Are Online Sick Notes Accepted by Employers?

Yes, online sick notes are legally valid and must be accepted by employers in the UK. Employers cannot refuse a sick note issued by a GP or licensed healthcare provider, whether obtained in-person or online.

Advantages of Getting an Online Sick Note

• Convenience – No need to visit a GP in person
• Speed – Faster processing and issuance
• Accessibility – Ideal for those with mobility issues or remote workers
• Privacy – Allows discretion when dealing with personal health issues

Conclusion

Obtaining an online sick note is a simple and efficient way to get a doctor’s note without visiting a GP in person. Whether through the NHS, private healthcare providers, or your GP’s digital services, there are multiple ways to request a sick note online. Understanding the process ensures that you remain compliant with UK employment regulations while managing your health effectively.