Fix PDF and Print Problems with QuickBooks Desktop

QuickBooks Desktop is a powerful accounting software, but like any program, it can sometimes run into technical issues. One of the more frustrating problems users face is being unable to print documents, save as PDF, or email forms directly from QuickBooks. If you’re dealing with PDF or print errors, you’re in the right place.
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In this blog, we’ll walk you through the most common causes of these issues and how to fix them quickly and easily.
Common Symptoms of PDF and Print Problems in QuickBooks Desktop
Here are a few errors or symptoms you might see:
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QuickBooks freezes when trying to print or create PDFs.
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Error message: “QuickBooks can’t complete the current action due to a missing component: Missing PDF file component.”
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Forms aren’t being sent via email.
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Printer not responding within QuickBooks.
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QuickBooks closes unexpectedly when trying to print.
Causes of PDF and Print Problems
These issues usually occur due to:
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A damaged or missing QuickBooks PDF Converter.
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Corrupted XPS Document Writer.
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Issues with the default printer settings.
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Problems with the QuickBooks installation.
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Windows user permissions or outdated drivers.
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Step-by-Step Solutions to Fix PDF and Print Issues
Follow these tried-and-true methods to resolve printing and PDF problems in QuickBooks Desktop:
1. Download and Run the QuickBooks Tool Hub
QuickBooks Tool Hub includes utilities to fix PDF and print errors.
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Download the latest version of QuickBooks Tool Hub from the Intuit website.
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Open the Tool Hub and click on Program Problems.
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Select QuickBooks PDF & Print Repair Tool and let it run.
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Restart your computer and try printing or saving the file again.
2. Check and Reinstall Microsoft XPS Document Writer
QuickBooks relies on this Windows component to create PDFs.
To reinstall:
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Open Control Panel > Programs and Features > Turn Windows features on or off.
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Make sure Microsoft XPS Document Writer is checked.
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If it’s unchecked, check it and restart your PC.
3. Reset Your Temp Folder Permissions
QuickBooks uses the temp folder to generate PDF files. If permissions are incorrect, it can cause errors.
To fix:
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Press
Windows + R
to open the Run command. -
Type
%TEMP%
and press Enter. -
Right-click in the folder and choose Properties > Security.
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Make sure your user account has Full Control.
4. Make Sure QuickBooks is Updated
Outdated versions may cause compatibility issues.
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Open QuickBooks.
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Go to Help > Update QuickBooks Desktop.
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Click Update Now, then Get Updates.
After the update completes, restart QuickBooks and try again.
5. Test with a Different Printer
If QuickBooks won’t print, try printing to a different printer or print a test page from another program to confirm the printer is working outside of QuickBooks.
Bonus Tip: Use “Save as PDF” Correctly
When trying to email or save forms:
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Go to File > Print Forms, then select the form you want.
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Choose “Save as PDF” if you’re not printing it directly.
Avoid using “Microsoft Print to PDF” unless you’ve confirmed it’s working properly.
Still Having Trouble?
If you’ve tried the above steps and still can’t print or save PDFs, it’s time to get expert help.
Call QuickBooks Desktop Support at 855-389-9729
Our experienced QuickBooks technicians are available 24/7 to diagnose and resolve PDF and print issues. Whether it’s a file problem or a deeper system setting, we’ll get you back on track fast.
Conclusion
Print and PDF issues in QuickBooks Desktop can be frustrating, but they’re usually easy to fix with the right tools and guidance. Start with the QuickBooks Tool Hub, check your printer settings, and ensure all necessary Windows components are working correctly.
Need quick help? Call us now at 855-389-9729 for immediate support and solutions.
